Virtual Agent vs Old-School Chatbot: Whats the Difference? This decision-tree model gives users a small number of answers to choose from. With their limited ability to understand natural human language, first-generation chatbots are best suited to taking on simple tasks where a small amount of information is required. There are many scenarios where live chat …
Chatbots vs Conversational AI: Is There Any Difference? Leia mais »
Natural Language Processing NLP: The science behind chatbots and voice assistants Another thing you can do to simplify your NLP chatbot building process is using a visual no-code bot builder – like Landbot – as your base in which you integrate the NLP element. In fact, when it comes down to it, your NLP bot …
NLP Chatbot: Complete Guide & How to Build Your Own Leia mais »
What is ChatGPT? The world’s most popular AI chatbot explained Generative AI encompasses a wide range of technologies, including text writing, music composition, artwork creation, and even 3D model design. Essentially, generative AI takes a set of inputs and produces new, original outputs based on those inputs. This type of AI employs advanced machine learning …
Conversational AI vs Generative AI: Choosing the Right AI Strategy for Your Business Leia mais »
Everything You Need to Know about Contact Center AI Artificial intelligence (AI) is revolutionizing the customer support space by boosting satisfaction rates, streamlining contact center processes and delivering valuable insights. To achieve the promise of AI-enabled customer service, companies can match the reimagined vision for engagement across all customer touchpoints to the appropriate AI-powered tools, …
